Between managing programs, communicating with members, and preparing for major events, community organizations are stretched thin — and turning to automation and AI to keep up.
But where do these tools actually fit into your day-to-day work?
In this live lunch & learn, we’ll show you how automation and AI can work together to support and simplify your day-to-day workflows.
Join us for a hands-on session featuring the team from Sparta-White County Family YMCA, where you’ll hear how their staff manages programs, communicates with members, and prepares for major initiatives like their annual fundraising banquet.
David Smith (Business Administrator) and Haley Tollison (Membership Director) will share how their operations work in practice — the workflows their team relies on, the challenges they navigate, and what their day-to-day really looks like.
Using these real-world examples as a foundation, Sara Vitale (Amilia) and Thomas Nettesheim (Constant Contact) will walk through how these same workflows can be supported inside their platforms. Through live, in-product demonstrations, you’ll see how automation and AI come together to streamline tasks like program management, member communication, and event preparation.
Designed as a live training, this session blends real operational insight with practical, hands-on walkthroughs so you can see exactly how the work gets done.
Whether you’re just starting to explore these tools or looking to modernize your current processes, you’ll leave with clear, actionable ideas you can apply right away.
Meet the Speakers
Panelist
Haley Tollison
Membership Director, Sparta-White County YMCA
My name is Haley and I have worked at the Sparta-White County Family YMCA since 2019. I am the current Membership Director and oversee our Welcome Center team. I look forward to learning more to share with our team and help better serve our community!
Panelist
David Smith
Business Administrator, Sparta-White County YMCA
Hello everyone! I am the Business Administrator at the Sparta-White County Family YMCA, where I have worked full-time for nearly two years supporting operational efficiency and organizational growth. As a graduate of Tennessee Technological University with degrees in Finance and Business Information Technology, I developed a passion for understanding how systems and processes can work together effectively. I enjoy exploring tools like AI in Constant Contact and Amilia to enhance workflows and better serve my community. As a lifelong resident of the area, I love supporting the mission of my local Y—and outside of work, I serve as the pitching coach for the high school baseball team.
Panelist
Thomas Nettesheim
Sales Engineer, Constant Contact
Thomas Nettesheim is a Sales Engineer at Constant Contact, bringing over 13years of experience in supporting small businesses and nonprofits. As a subjectmatter expert, he frequently leads educational webinars that cover productoverviews, best practices, and the essential role Constant Contact plays ineffective marketing strategies
Panelist
Sara Vitale
Manager of Customer Education, Amilia
Sara Vitale is the Manager of Customer Education at Amilia, where she helps YMCAs and community organizations bring their programs to life through smarter technology. With 10 years of experience in education and enablement, Sara is passionate about making learning accessible and impactful. She played a key role in launching Cecilia, Amilia’s AI chatbot, which since its 2024 debut has become a go-to resource for clients — often their first stop for support and platform guidance.
Thursday, April 16 @ 1:00pm ET